2019 New Year Festival Holiday Platform Arrangement
Due to the upcoming New Year Festival, the market hours of some instruments will change. Please see the below changes:
Please take note of the following during the 2019 New Year Festival Holiday (2018/12/30-2019/1/1):
1. New account opening may take up to 24 hours.
2. Withdrawal request between 2018/12/30 - 2019/1/1 will be processed from 2nd January 2019 onwards.
3. Customer service will still be available during the holiday. If you have any questions, please email us at [email protected] and we'll get straight back to you. Alternatively, call us on (+64) 9-887 7675 and we'll be happy to help.
Holidays can result in sluggish trading, lack of liquidity and above-ordinary spreads. We would therefore advise all clients holding related assets to adjust fund position properly and avoid risks.
Thanks for your understanding and support. Wish everyone a happy holiday!
Your investment partner